Should I use telemedicine or go to urgent care?
If you're having chest pain, difficulty breathing, severe bleeding, or loss of consciousness, go to the emergency room. For everything else — fever, cough, sinus infection, rash, minor aches, or if you're just not sure — message us first. Most of the time, you can solve it from home.
How much does a visit cost?
$49 flat per video visit. No insurance needed. You’ll see the price before you book.
Do you accept my insurance?
We're a cash-pay service, so insurance doesn't apply. Our prices are often cheaper than a typical co-pay anyway, and you don't wait weeks for an appointment.
How do I get a prescription refilled?
Log into your patient portal, request a refill, and describe what you need. We'll review it and send it to your pharmacy, usually within a few hours.
Can a doctor really help with back pain over video?
Yes, for most cases. We can assess your pain, review MRIs or X-rays, recommend physical therapy, discuss medication, and tell you honestly if you need in-person care.
What if I need imaging reviewed?
If your doctor recommended surgery or you want a second opinion, send us your images through the portal and we'll walk you through what they show.
What about routine thyroid or blood pressure management?
That's our bread and butter. If you're on a stable dose and just need refills or adjustments, telemedicine is perfect. We can order labs if needed.
Can I message a doctor, or do I have to do video visits?
Both. Video works well for complex issues; messaging is great for quick questions and refill requests.
What hours are you available?
9:00am–9:30pm, seven days a week, including Sunday.
What can you treat by video?
Many minor illnesses, medication refills, and minor injuries — when a video exam is appropriate. If you need in-person care, we’ll say so.
How soon can I be seen?
Same-day and evening slots are often available. Book online and pick a time that works.
How quickly will I hear back?
Most patient messages get a reply within about an hour. Video visits can usually be scheduled the same day.
Who do you see?
Teens and adults. We do not offer sick visits for young children under about age 12.
Where do prescriptions go?
Electronically to your local pharmacy.
Do you guarantee a prescription?
No. Treatment only when appropriate.
Is this emergency care?
No. Call 911 or go to the ER for emergencies.
What makes Simply Medicine different?
Clear cash price, evening/weekend hours, Oklahoma-licensed physicians, and PM&R depth for back/spine — without national-app opacity.